Caroline Cross represented the family in an inquest into the death of Heather Loveridge, a grandmother who set herself on fire at a mental health unit using a cigarette lighter. Caroline was instructed by Tim Deeming of Slater & Gordon Solicitors, Cambridge.

Heather Loveridge had a history of psychotic depression and had  previously set herself on fire during an admission to a mental health unit managed by the same trust. Upon her admission for depression with psychotic symptoms into this unit, the family contacted the staff to advise them of her significant history of self harm. The trust admitted that Mrs Loveridge’s handbag was not searched and she should not have had access to a lighter.

The jury concluded that she died of misadventure contributed to by neglect.

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